Terms & Conditions

These terms

These terms apply to every order placed with Meshtastic India through this website or against a quotation, purchase order or indent. Placing an order means you accept them. If you are ordering for an organisation, you confirm you are authorised to do so.

Orders and pricing

Prices shown are in Indian Rupees and exclusive of GST, which is added at checkout and shown on the invoice. Shipping within India is free.

We may correct an obvious pricing or specification error before dispatch. If a corrected price is higher, you may cancel and receive a full refund rather than proceed.

Specifications improve. We may supply equivalent or better components without notice, provided the item still meets its published specification.

Payment

Website payments are handled by Razorpay. We do not receive or store your card details. Goods are dispatched once payment has cleared.

For deployment kits, built-to-specification items and training, payment terms are stated on the quotation. Training is 50% in advance to confirm the booking, with the balance due before the course commences.

Government and defence orders are accepted against indent or purchase order on the terms recorded in the quotation.

Delivery and risk

Delivery timings are set out in our Shipping Policy. Risk in the goods passes to you on delivery. Ownership passes once we have received payment in full.

Delivery estimates are estimates. We are not liable for delay caused by events outside our reasonable control, including courier disruption, weather, access restrictions, or the unavailability of a site.

Sales are final

All sales are final. Faulty equipment is covered, and there is a 7 day window to tell us — the detail is in our Refund & Returns Policy, which forms part of these terms.

Radio licensing is yours

Radio equipment is regulated. Equipment supplied for licence-exempt use is configured for the Indian licence-exempt sub-GHz band. Where we build to a frequency allocation, transmit power or channel plan that you specify, obtaining and holding the necessary licences, approvals and clearances is your responsibility, and you confirm you hold them when you place the order.

We supply configuration and test data so you can evidence compliance to your own authorities. We are not responsible for use of equipment outside the terms of your authorisation.

Use of the equipment

You are responsible for how equipment is deployed and operated, including channel key management and who holds keys. Mesh radio is a supplementary communications layer and should not be relied upon as the sole means of communication where failure could cause harm. It is not a substitute for emergency services or for a primary safety-of-life system.

Warranty

Equipment carries a 12 month warranty against manufacturing and workmanship defects from the date of delivery, subject to the exclusions in the Refund & Returns Policy. Consumables and batteries are excluded from that period.

Liability

Our total liability for any order is limited to the amount you paid for it. We are not liable for indirect or consequential loss, including loss of profit, loss of use, or loss of data. Nothing here limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited.

Intellectual property

Content on this website is ours or used with permission. Meshtastic® is a trademark of the Meshtastic project and is used here to describe compatible products. We are not affiliated with, endorsed by, or acting on behalf of the Meshtastic project. ATAK is government-furnished software; we supply and configure hardware for it and do not licence or distribute the application.

Governing law

These terms are governed by the laws of India. The courts at Gautam Buddha Nagar, Uttar Pradesh have jurisdiction, subject to any right you have as a consumer to bring proceedings where you live.

Your rights under law

Nothing on this page reduces the rights you have under the Consumer Protection Act, 2019 or any other law that applies to you. Where anything here conflicts with those rights, the law prevails.

Who you are dealing with

Meshtastic India
G-27, LS-01, Beta-1, Beta Plaza, Greater Noida, Uttar Pradesh 201301, India

Customer care: email  ·  phone
Monday to Saturday, 10:00 to 18:30 IST.

Grievance Officer: Aniket Singh — email. We acknowledge a grievance within 48 hours and aim to resolve it within one month of receipt, as required by the Consumer Protection (E-Commerce) Rules, 2020.

Last updated 4 August 2026. We may revise this page; the version published here at the time of your order is the one that applies to it.