Shipping Policy
Free shipping across India on every order placed through this website.
Cost
Shipping is free on all orders delivered within India. There is no minimum order value and no separate handling charge. Prices shown on the site are exclusive of GST, which is applied at checkout and shown on the invoice.
We do not currently ship outside India. Please contact us for export enquiries.
Dispatch
Stock items are dispatched within 3 working days of payment clearing. Items configured to your requirement — channel keying, a licensed frequency band, custom mounting or ATAK loading — are dispatched once that work is complete, and we confirm the expected date in writing when you order.
Deployment kits and built-to-specification items typically run to a 4 to 8 week lead time depending on quantity. That is quoted before you commit to anything.
Delivery
We ship by reputed courier with tracking. You receive the tracking reference by email once the consignment is handed over. Typical transit is 2 to 7 working days depending on destination. Remote and restricted areas take longer, and we will tell you if we expect that.
Someone must be available to receive the consignment at the address given. Please give a complete address with PIN code and a reachable phone number — most failed deliveries we see are caused by an incomplete address.
Damage in transit
Please examine the packaging before accepting it. If the outer carton is visibly damaged or has been opened, either refuse the delivery or have the courier record the damage before you sign. Then tell us within 48 hours with photographs of the packaging and contents. Where that has been done, we replace goods damaged in transit at our cost.
Country of origin
Components are sourced both in India and internationally. Assembly, enclosure work, firmware flashing, channel keying and configuration are carried out in India. Country of origin for each item is stated on the invoice.
Who you are dealing with
Meshtastic India
G-27, LS-01, Beta-1, Beta Plaza, Greater Noida, Uttar Pradesh 201301, India
Customer care: email
· phone
Monday to Saturday, 10:00 to 18:30 IST.
Grievance Officer: Aniket Singh — email. We acknowledge a grievance within 48 hours and aim to resolve it within one month of receipt, as required by the Consumer Protection (E-Commerce) Rules, 2020.
Last updated 4 August 2026. We may revise this page; the version published here at the time of your order is the one that applies to it.